These Terms & Conditions (“Terms”) are the bedrock of every booking made with Vietnam Photo Tours LLC (“we”, “us”, or “the Company”). By submitting your payment, you, the participant (“you” or “participant”), wholeheartedly acknowledge and embrace these Terms in their entirety. Should these Terms not resonate with you, we kindly ask that you refrain from utilizing our website or engaging with our services.
To safeguard your experience and ensure absolute authenticity, the Company unequivocally confirms that all official communications and payment linkages originate solely from the following trusted online domains and electronic mailboxes:
Any correspondence, invoice, or solicitation for payment originating from sources outside of these designated channels should be regarded as wholly unauthorized and potentially fraudulent. The Company bears no responsibility for any losses or damages incurred as a result of engaging with unofficial or deceptive websites and email addresses.
Our tour pricing is thoughtfully calculated based on double occupancy, meaning two individuals sharing a room. For solo adventurers desiring a private sanctuary, a supplemental fee will be applied. We will make every effort to pair solo travelers with a companion of the same gender, should one be available and agreeable; however, if such pairing is not feasible, the single supplement charge will necessarily apply.
When utilizing the OnePay secure gateway for card payments, you are not required to possess a OnePay account; a straightforward entry of your standard card details will suffice. We highly recommend OnePay for its robust security features and the clarity it brings to your transaction records.
To irrevocably secure your spot on any of our extraordinary tours, please complete and submit the designated registration form and tender the required deposit. Upon our successful receipt of both your registration and deposit, we will dispatch a definitive booking confirmation directly to your email address. Please be advised that failure to remit the final balance by its stipulated due date may regrettably lead to cancellation and the imposition of applicable penalties.
Your booking is considered officially confirmed once the requisite deposit and/or full payment has been duly processed and cleared. However, your guaranteed participation in the tour is only assured upon the complete settlement of the full tour fee in strict accordance with the established payment schedule. All associated bank, card, and transaction fees are the responsibility of the participant.
Should the final balance remain unpaid by the designated deadline, your booking may be automatically rescinded in accordance with our cancellation policy, and applicable cancellation fees will be enforced.
Participants pledge to make a sincere effort to resolve any payment or service-related discrepancies directly with the Company before initiating a credit card chargeback. Unjustified chargebacks may precipitate legal and administrative recourse, and the Company explicitly reserves the right to pursue the recovery of outstanding amounts and associated costs.
The onus is entirely on the participant to ensure the possession of a valid passport (with a recommended minimum validity of 6 months beyond your travel dates), necessary visas, permits, and any required vaccinations or authorizations for entry into the destination country. Regrettably, no refunds will be disbursed if a participant is unable to join the tour due to insufficient or invalid travel documentation.
Participants are expected to diligently adhere to all instructions provided by our guides, conduct themselves with a high degree of responsibility, and exercise due care in safeguarding their personal belongings and equipment. Any damage inflicted by a participant to accommodation, vehicles, or rented equipment shall be fully compensated by the responsible individual.
Participants must honestly assess and confirm their physical suitability for the demanding nature of the tour itinerary. The Company disclaims all responsibility for medical expenses, treatment costs, or emergency evacuation; these remain solely the participant's obligation. We reserve the ultimate right to require the departure of any participant whose health or conduct poses a demonstrable risk to the well-being of the group; in such instances, no refund will be provided.
We emphatically urge all participants to secure comprehensive travel insurance that specifically covers trip cancellation (including, if available, a “cancel for any reason” clause), medical emergencies and necessary evacuation, loss or damage to baggage, and unforeseen travel delays. The procurement and maintenance of adequate insurance coverage is the sole responsibility of the participant.
Our photography tours may involve early morning excursions, navigating uneven terrains, journeys by boat, periods of trekking, exploration of remote rural settings, and exposure to unpredictable weather conditions. By confirming your participation, you voluntarily accept all inherent risks associated with these activities, including the potential for injury, damage to equipment, or loss of personal items.
While we are dedicated to meticulously adhering to our published itineraries and scheduled departure dates, circumstances beyond our immediate control may necessitate adjustments. These could include, but are not limited to, modifications to the planned itinerary, postponement or rescheduling of departure or tour dates, or unforeseen delays. Such changes may arise from factors such as prevailing weather conditions, road accessibility, political developments, supplier actions, participant or staff illness, overriding safety considerations, or other events outside of our reasonable influence. Consequently, we retain the prerogative to alter, reroute, postpone, reschedule, or omit segments of the itinerary or tour dates as deemed necessary. No refunds will be issued for alterations, including date modifications or delays, that are directly attributable to circumstances beyond our control. In the event of significant pre-tour itinerary changes, a per-diem rate adjustment may be considered.
The Company shall not be held liable for any cancellations, delays, or failures to perform its obligations that stem from events of Force Majeure. This includes, but is not limited to, acts of nature, outbreaks of epidemics or pandemics, imposition of government restrictions, labor strikes, acts of war, terrorism, or disruptions in transportation networks. Participants will be solely responsible for any additional expenses incurred as a direct consequence of such Force Majeure events.
All cancellation requests must be formally submitted in writing, transmitted via email to [email protected] or [email protected]. The official date of cancellation will be recognized as the date your email is received by us (GMT+7).
Once the tour has commenced, no refunds will be granted for any unused portions of the tour, including but not limited to accommodation, meals, transportation, flights, or scheduled activities.
In situations where the Company deems it necessary to cancel a tour due to overriding safety concerns or operational imperatives, participants will be entitled to a complete refund of all monies paid to the Company. Please note that the Company assumes no responsibility for any external expenses incurred by participants, such as flights, visas, photographic equipment, or insurance premiums.
Refunds may be considered on a case-by-case basis if a suitable, qualified replacement participant is secured to fill the cancelled spot, the tour subsequently reaches full capacity, and the introduction of the replacement does not incur additional costs for the Company. All approved refunds will be processed within 14 business days via the participant's original method of payment and will exclude any currency fluctuation differentials, bank processing fees, and transaction charges.
This website may employ cookies and similar technologies to elevate your browsing experience, analyze website traffic patterns, and personalize the content you encounter. By continuing to use this site, you implicitly consent to our utilization of cookies in strict accordance with our established cookie policy.
All brand names, logos, distinctive trademarks, and visual imagery featured on this website are the exclusive property of their respective owners or are licensed to the Company. Any unauthorized reproduction, modification, or dissemination of these elements is strictly forbidden. The photographs and graphical assets utilized herein are either owned by the Company, properly licensed, or employed with explicit permission; downloading or reusing them without prior written consent is prohibited.
Every piece of content gracing this website—be it textual, visual, graphic, or software-based—is safeguarded by copyright law and remains the intellectual property of the Company or its authorized licensors. Any unauthorized usage is expressly forbidden.
To the absolute fullest extent permitted by prevailing law, the Company does not provide any guarantee that this website will be entirely free from errors or uninterrupted in its operation. The Company shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages that may arise from your use of this website or our services.
We reserve the unqualified right to amend or update these Terms at any juncture. Your continued engagement with our website or services following any modifications will be construed as your unequivocal acceptance of the revised Terms. Any material alterations will be prominently announced, accompanied by an updated "Last updated" timestamp.
We collect only the essential personal information meticulously required for the seamless execution of bookings, the facilitation of travel permits, arrangements for accommodation and transportation, and for vital emergency contact purposes. Your personal data will not be disseminated or shared with any third parties for marketing endeavors without your explicit consent.
These Terms shall be construed and governed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising hereunder shall first be addressed through amicable negotiation; should an amicable resolution prove elusive, the matter shall be definitively settled by the competent courts located in Hanoi, Vietnam.
By proceeding with your payment, you affirmatively confirm that you have thoroughly read, comprehended, and fully accepted these Terms, and that you voluntarily assume all inherent risks associated with your participation in our photography tours.
Vietnam Photo Tours LLC
Business registration number: 0111726814
Address: 7 Lane 126 Khuat Duy Tien, Thanh Xuan, Hanoi, Vietnam
Office: 120 Dinh Cong, Phuong Liet, Hanoi 100000, Vietnam
Official websites: https://trantuanviet.com • https://vietnamphototours.com
Email: [email protected] • [email protected]
Phone / WhatsApp: +84 944 838 668
Tran Tuan Viet, CEO
Last updated: 2026 February 05, 08:00 GMT+7